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8am - 4pm CST Mon - Fri

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Our agents are currently offline.

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Spa Online Store

Spa Online Store

Visit the Kohler Waters Spa Online Store and continue your spa experience at home. All signature boutique products, robes, and more are found online at KohlerAtHome.com.

> Purchase products today

Policies & Fees

Please note that starting December 21, 2009 through January 4, 2010, guests of The American Club
and Inn on Woodlake are required to purchase at least one spa service to use Kohler Waters Spa.

Age Requirement

All guests must be at least 16 years of age to use Kohler Waters Spa services.

Carriage House Guests

Club guest rooms are located in the Carriage House, above Kohler Waters Spa. Accommodations in Club guest rooms include access to Kohler Waters Spa, continental breakfast, private guest check-in and concierge services as well as afternoon and evening refreshments.

Appointments

Demand for Spa services is high, especially on weekends and holidays. We highly recommend appointments be made several weeks in advance. Resort lodging guests are encouraged to make Spa appointments at the time lodging is reserved to ensure desired services times. Use of the Spa on Saturdays requires a minimum purchase of one service.

Cancellations/Late Arrivals

If you need to cancel your Spa appointment, please call at least 24 hours prior to the appointment time. Failure to do so will result in the full service rate charged to your account. If you are running late, the courtesy of a phone call is always appreciated. We will reschedule your appointment if possible. If we are not able to reschedule another appointment time, your services will begin as previously scheduled. Your arrival time will determine the length of your treatment time, which will end as scheduled so the next guest may begin promptly.

Use of Cell Phones

To maintain relaxation and quiet within the Spa, cellular phones are prohibited.

Gratuity

For your convenience, an 18% gratuity will be added to service fees at check-in. No additional gratuities are expected or necessary. At the discretion of our guests, gratuities may be adjusted at any time.

Groups

We welcome groups. For a group of five or more desiring Spa services and activities, please contact Kohler Waters Spa Group Coordinator at (866) 928-3777 or (920) 453-2845 (date restrictions apply).

Daily Spa Usage Fees

Usage of all Spa amenities is complimentary for Carriage House Club Room Guests after your 4:00pm check-in through your 12:00 Noon Check-out.



Guests at The American Club® and Inn on Woodlake may use Kohler Waters Spa for $30 per day; the fee is waived Monday through Thursday with purchase of one service, and waived Friday through Sunday with purchase of two services.



General Public may use the Kohler Waters Spa for $40 per day, seven days a week. The fee is waived Monday through Thursday with the purchase of two services.  Use of the Spa on weekends requires a minimum purchase of one service with reservations being limited to 48 hours in advance.


Prices subject to change without notice. Effective May 1, 2009 new spa service price menu will be available. 2009 prices reflect premium pricing for Saturday spa services.

Spa usage fees include:

  • Use of men's and women's respite rooms, each with lockers.         
  • Relaxation area.         
  • Showers.         
  • Plunge pool, whirlpool, steam room and sauna.         
  • Use of plush robe and sandals.         
  • Relaxation pool with waterfall.
  • Rooftop deck with co-ed whirlpool and fireplace.   
  • Comfortable lounge areas.         
  • Fitness room.         
  • Complimentary snacks and beverages.
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