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General Property Guidelines
  • Enhanced cleaning protocols for social spaces and all functional areas, specifically focused on high-touch surfaces, using chemicals that are recommended by the CDC
  • Consistent and frequent rounds of cleaning and sanitization performed on an ongoing basis by staff members in PPE. This includes all solid surfaces, door handles, and floors
  • High-touch guest surfaces such as tables, chairs, serving trays, check presenters, etc. will be sanitized between each guest party
  • All dining areas are arranged to encourage and support appropriate social distancing as recommended by the CDC. Limit of six guests per table; parties will be spaced at least six feet apart
  • Comprehensive personal hygiene and cleaning SOPs and training have been provided for all staff members

**We continue to monitor CDC recommendations and state protocols to ensure the safety of our guests and staff members**

For Guests
  • We ask non-vaccinated guests to please wear a mask in all indoor public areas including restaurants, hotels, meeting rooms and the spa.
  • Follow all signage for social distancing recommendations and occupancy guidelines

Restaurants, Bars and Lounge Staff
  • We are following the National Restaurant Association guidelines
  • Enhanced cleaning and sanitization guidelines have been implemented, including but not limited to:
    • Proper use and care of required cloth face coverings for all staff members following CDC recommendations
    • Hand-hygiene protocols including frequent washing, no bare-hand contact with ready-to-eat food, use of hand sanitizer and proper glove use
    • Prohibiting sick staff members in the workplace
    • Heightened procedures and practices to clean and sanitize all surfaces
  • Food-service facility managed by a certified food safety manager

Banquets and Catering
  • Meeting and banquet rooms arranged to allow for appropriate social distancing between guests in all meetings and events, based on CDC and state recommendations

Requirements of Resort Associates
  • In an abundance of caution for safety, associates will wear masks indoors
  • Frequent handwashing and sanitizing throughout every shift
  • Staff members should stay home if they are not feeling well