Accepted Methods of Payment

Kohler Food and Wine is a cashless event. All purchases will require the use of a credit or debit card. Destination Kohler gift cards can only be used at select locations.

Overnight Package Guests

All Kohler Food & Wine package guests will receive a badge at check-in. This badge will allow entry to all package included events (no tickets needed). If package guests purchase additional events tickets outside of package inclusions, separate tickets are required.

Event Tickets

Tickets are available at kohlerfoodandwine.com. We do not offer any discounts on Kohler Food and Wine tickets for any guests not participating in all aspects of the event.

All Kohler Food and Wine tickets are electronic event tickets and will be sent via email as PDF documents. All tickets need to be presented at the door prior to the beginning of the event. Tickets (printed or electronic) will be accepted. All attending guests must have individual tickets for each event they attend.

Information Desk

An event information desk will be located on the Conference Level of the American Club (Great Lakes Conference Room).

Guests that have general event inquiries or are looking for additional assistance are encouraged to stop between the hours of 9:30am and 6:30pm on Friday or Saturday.    

Event Ticket Cancellation Policy

All Kohler Food and Wine event tickets are non-refundable. No event related refunds will be issued by Kohler.

Guests have the option to purchase a ticket protection via a 3rd party called FanShield before completing the check-out process. The cost of the protection is 6.5% of the order total and allows for refunds should a ticket cancellation be necessary.

All ticket protection transactions are owned and fully managed by FanShield. Should guests opt not to purchase the ticket protection, they assume the risk of losing the value of the ticket should they not be able to make it to the event.

Age Requirement

No one under 21 will be permitted in any Kohler Food and Wine events, including infants and small children in child carriers. This policy pertains to all events including demonstrations, seminars, dinners, and Grand Tastings. Please ensure you bring a proper form of identification. For an exemption, please contact specialevents@kohler.com for consideration.    

Dietary Restrictions and Food Allergies

The events at Kohler Food and Wine feature a wide variety of foods and beverages from all categories. We cannot guarantee that participating chefs and restaurants will prepare dishes without common allergens, including nuts, dairy, gluten, etc. Additionally, not all events will have vegetarian options available. It’s important to always ask the chef, server, or vendor whether allergens or ingredients are in the dishes you are going to consume.

Retail Sales

Select products featured during the event will be available for purchase at a variety of locations. As a reminder, Kohler Food and Wine is cashless and a credit card or debit card will be required as form of payment.

Attire

Day time events are recommended resort casual, or resort chic.

Evening events are recommended resort chic. (The Immigrant Restaurant dinners require jackets for gentlemen)

Parking

Complimentary self-parking is available nearby most of our event venues (first come, first serve). We also provide event shuttles that take guests throughout the footprint of Kohler Food and Wine.

Shuttle Service

Kohler Food and Wine offers convenient shuttle service to transport guests to and from various event locations throughout the event footprint. The shuttles run on a continuous loop and wait times should not exceed 15 minutes. Please refer to the event map for shuttle stops. We do not offer shuttle transportation outside of the Village of Kohler.

Pet Policy

Pets are not permitted at Kohler Food and Wine.

Service/working animals are not considered pets and are exempt from this policy with proper documentation.

ADA Accessibility

All Kohler Food and Wine events are ADA accessible.

Weather

In case of inclement and/or dangerous weather there are certain venues that may be closed or may have adjusted hours to ensure the safety of everyone. Additionally, please be advised that some events take place (partially) outdoors. Please be dressed accordingly. 

Event Map

Coming Soon